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Business Office Manager

At Lakeside Health & Wellness, our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.

We are looking for an experienced individual to become part Lakeside’s team as a Business Office Manager! The Business Office Manager contributes to the financial success of the Community by timely and accurately completing any analysis, documentation, communication or paperwork required to administer the resident trust fund, properly bill services, or process vendor invoices; optimizing cash flow through processes and procedures consistent with all applicable guidelines and regulations. 

Position and Schedule 

  • Position: Business Office Manager
  • Status: Full-Time, Exempt Salaried
  • Schedule: Monday-Friday 8:00 am – 5:00 pm; Evenings and weekends as needed

Full-Time Benefits

  • Very Competitive Pay
  • Generous Paid Time Off (PTO) and Holidays
  • Medical
  • Dental
  • Vision
  • 100% company-paid life insurance & LTD/AD&D insurance
  • Short-Term Disability
  • Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)


  • Maintain accurate census in coordination with other departments 
  • Verify accurate payer data on all accounts 
  • Perform duties to ensure timely conversion to Medicaid 
  • Immediately communicate correspondence from fiscal intermediaries and others 
  • Operate within policy and procedure and state federal and local requirements 
  • Coordinate BOM functions with other departments 
  • Meet established daily weekly monthly deadlines 
  • Compile and maintain accurate financial records 
  • Handle all correspondence timely following policy and procedures
  • Communicate and work cooperatively with vendors supplies and contractors 
  • Ensure timely deposits 
  • Monitor bad debt level and avoid significant increase 
  • Establish and arrange payment in absence of Admissions Coordinator 
  • Secure information on residents financial status 
  • Act as billing liaison between CSO and residents or families 
  • Maintain confidentiality of records 
  • Complete monthly occupancy and death report timely 
  • Ensure timely/accurate re-certs of Medicaid benefits 
  • Manage Patient Trust with Administrator 
  • Monthly census dates for reconciliation of payers 
  • Audit new admission files for completeness and accuracy 
  • Process and submit all coded invoices to AP weekly 
  • Perform manager on duty assignments 
  • Maintain and manage checkbook on weekly basis 
  • Ensure responsible parties understands Lakeside’s billing process 
  • Stay informed of all local federal state requirements 


  • Associate degree in Business or similar field
  • Two (2) or more years’ prior experience in long term care as a business office manager required
  • PCC Electronic Medical Record experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Category: Administration
Job Type: Full Time
Job Location: Lakeside Health & Wellness

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